Delivery Policy

SCHOOLS IN MALAYSIA

Please contact us for customised shipping quotes for Bulk Orders

We provide schools with a bespoke door-to-door service and on-the-ground service in West Malaysia

We handle all logistics for your orders and manage all shipping, freight and delivery on your behalf

Our experienced and dedicated delivery team will help you check your orders item-by-item on site in West Malaysia

FOR ONLINE ORDERS

Delivery Policy for online orders through www.amberbrooklearning.com

WEST MALAYSIA

FREE shipping to West Malaysia for orders RM100 and above (after discount)
RM15 flat rate for orders RM100 and below (after discount)
Delivery time is 1-3 working days to West Malaysia

EAST MALAYSIA

FREE shipping to East Malaysia for orders RM100 and above (after discount)
RM15 flat rate for orders RM100 and below (after discount)
Delivery time is 1-3 weeks to East Malaysia
If you would like faster delivery to East Malaysia, please send us a message here

INTERNATIONAL SHIPPING

International shipping to countries other than Malaysia is available upon request, please send us a message here

1. Amberbrook Sdn Bhd operates the Amberbrook Learning showroom and warehouse and e-commerce websites ("Amberbrook").

2. Amberbrook delivers within Peninsular Malaysia (West Malaysia) and to Sabah/Sarawak (East Malaysia). Shipping and freight rates and fees will be confirmed at time of placing orders and are within the normal average rates of courier and delivery companies operating in Malaysia.

3. Payment Methods- payment can be made with MOLPay via Credit Card (Visa, MasterCard), or direct bank-in.

4. Please allow 1-3 working days' delivery time for deliveries to West Malaysia and 1-3 weeks for deliveries to East Malaysia.

5. Cancellation Policy- orders which have been processed and delivered cannot be cancelled or altered.


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